Frequently Asked Questions

How much does delivery cost for Christmas?
Christmas Deliveries
How long will it take for my order to arrive?
How does my jewellery arrive?
Can I purchase goods and send them to someone as a gift?
Yes. Simply enter a gift message along with the gift recipient's name and delivery address and we'll do the rest.
Can you deliver to a P. O. Box address?
Can you deliver to an Australia Post Parcel Locker?
How do I know what the status is of my order?
Can I have goods sent to an overseas address?
What do I do if the item is damaged when it arrives?
Can the parcel be left on my door step if I am not home?
Why is my order delayed?