What is a Prouds the Jewellers Gift Card?

The Prouds the Jewellers Gift Card is a pre-paid card. The available amount to spend is limited to the amount placed on the card, initially at the time of purchasing. A Prouds the Jewellers Gift Card is more convenient and more exciting than giving cash.

Is the Prouds the Jewellers Gift Card like a credit card?

No, the available amount to spend is limited to the amount placed on the card. It does not have a line of credit.

Are Prouds The Jewellers Gift Cards sold in specific denominations?

Gift Cards can be purchased in any denomination by visiting your nearest Prouds the Jewellers store.

Gift Cards are not currently available for sale via this website, however, when we start selling Gift Cards online, the following will apply: "If you are purchasing a Gift Card online there is a maximum value of $200, available in $50, $100 and $200 denominations. If you require more than $200, or another amount not available online, you can make a Gift Card purchase in store." 

Where can I purchase a Prouds the Jewellers Gift Card?

Prouds the Jewellers Gift Cards may be purchased in any of our stores. Click here for Store Locations.

Can a Prouds The Jewellers Gift Card be used immediately after purchasing?

Once purchased, a Prouds the Jewellers Gift Card can be used immediately.

Gift Cards are not currently available for purchase via this website. Please visit your nearest Prouds store to purchase a Gift Card.

Does my Prouds the Jewellers Gift Card expire?

Yes it does. A Prouds the Jewellers Gift Card is valid for use for 18 months from the date of purchase or until the Expiry Date noted on the Card, whichever is earlier.

Can I redeem my Prouds the Jewellers Gift Card for cash?

No. Your Prouds the Jewellers Gift Card may be redeemed for Prouds the Jewellers products and services only.

Gift Cards are not currently available for purchase via this website. Please visit your nearest Prouds store to purchase a Gift Card.

Can I return a product that was purchased using a Prouds the Jewellers Gift card?

Yes, as long as you provide the Prouds the Jewellers receipt or Exchange Card within 28 days of purchase AND the goods must be in an unworn and new condition.

We will then credit you with a new Prouds The Jewellers Gift Card.

In the unlikely event that a product is faulty, we will meet our obligations under Australian Consumer Law to provide a remedy.

What is the cost of purchasing a Prouds the Jewellers Gift Card?

The only cost to you, when purchasing a Gift Card in-store, is the amount you choose to place on the Gift Card.

Gift Cards are not currently available for purchase via this website. Please visit your nearest Prouds store to purchase a Gift Card.

What is the return policy on a Prouds the Jewellers Gift Card?

Prouds the Jewellers Gift Cards are not refundable and cannot be redeemed for cash. Gift Cards can only be used to purchase products and services at any Prouds the Jewellers store nationwide.

Can I use more than one Prouds the Jewellers Gift Card to make a purchase?

Yes. You can use multiple Gift Cards to make a purchase and you can also combine a Gift Card redemption with other forms of payment (e.g. cash or EFTPOS).

Gift Cards are not currently available for purchase via this website. Please visit your nearest Prouds store to purchase a Gift Card.

Do I have to spend the exact amount on my Prouds the Jewellers Gift Card?

Your Gift Card may be used to make purchases up to the available amount to spend, and any unused amount will remain as a credit balance on the Card.

If you wish to make a purchase for an amount that exceeds the available amount to spend, you simply need to pay the excess using another payment method.

Who do I contact with questions about a Prouds the Jewellers Gift Card?

You may visit one of our stores or email us on customer.service@prouds.biz and we will gladly answer any questions you may have during normal office hours.

Can I Buy a Gift Card Online?

Unfortunately, we are not currently able to sell or redeem gift cards online, however, we do hope to offer this service in the future.