What is a Prouds the Jewellers Gift Card?

A Prouds the Jewellers Gift Card is a pre-paid stored value card. The available amount to spend is limited to the amount placed on the card, initially at the time of purchasing. A Prouds the Jewellers Gift Card is more convenient and more exciting than giving cash.

Is a Prouds the Jewellers Gift Card like a credit card?

No, the available amount to spend is limited to the amount placed on the card less any value that has been redeemed. It does not have a line of credit.

Are Prouds The Jewellers Gift Cards sold in specific denominations?

Gift Cards can be purchased in any denomination by visiting your nearest Prouds the Jewellers store, however, if you are purchasing a Gift Card online there is a minimum value of $20 and a maximum value of $200. If you require a value over $200 you can make a Gift Card purchase in store. 

Where can I purchase a Prouds the Jewellers Gift Card?

Prouds the Jewellers Gift Cards may be purchased in any of our stores. Click here for Store Locations.

Electronic Gift Cards can be purchased online and will be emailed to you, as the purchaser, or directly to the Gift Card recipient.

Can a Prouds The Jewellers Gift Card be used immediately?

Once received, a Prouds the Jewellers Gift Card can be used immediately.

Does my Prouds the Jewellers Gift Card expire?

Yes it does. A Prouds the Jewellers Gift Card sold prior to 31st March 2018 is valid for 18 months from the date of purchase and Gift Cards sold on or after 31st March 2018 are valid for use for 36 months from the date of purchase.

Can I redeem my Prouds the Jewellers Gift Card for cash?

No. Your Prouds the Jewellers Gift Card may be redeemed for Prouds the Jewellers products and services only.

Can I return a product that was purchased using a Prouds the Jewellers Gift card?

Yes, as long as you provide the Prouds the Jewellers receipt or Exchange Card within 28 days of purchase AND the goods must be in an unworn and new condition.

We will then credit you with a new Prouds The Jewellers Gift Card.

In the unlikely event that a product is faulty, we will meet our obligations under Australian Consumer Law to provide a remedy.

What is the cost of purchasing a Prouds the Jewellers Gift Card?

The only cost to you is the amount you choose to place on the Gift Card.

What is the return policy on a Prouds the Jewellers Gift Card?

Prouds the Jewellers Gift Cards are not refundable and cannot be redeemed for cash. Gift Cards can only be used to purchase products and services at any Prouds the Jewellers store nationwide.

Can I use more than one Prouds the Jewellers Gift Card to make a purchase?

Yes. You can use multiple Gift Cards to make a purchase and you can also combine a Gift Card redemption with other forms of payment (e.g. cash or EFTPOS).

Do I have to spend the exact amount on my Prouds the Jewellers Gift Card?

Your Gift Card may be used to make purchases up to the available amount to spend, and any unused amount will remain as a credit balance on the Card.

If you wish to make a purchase for an amount that exceeds the available amount to spend, you simply need to pay the excess using another payment method.

Who do I contact with questions about a Prouds the Jewellers Gift Card?

You may visit one of our stores or email us on general.enquiries@prouds.biz and we will gladly answer any questions you may have during normal office hours.

Can I send a personal message with a Prouds The Jewellers Gift Card?

Yes, we can include a short message with your card when we send it directly to your chosen recipient. You can advise us of your message during check-out for online orders, or when you call us for telephone orders.

Can I Buy a Gift Card Online?

Yes. You can create and send your own Prouds electronic Gift Card (eGift Card). Refer Gift Cards tab on the menu bar to place the order.

Choose to print or email your eGift Card and then add a personal message.

You can send eGift Cards now or schedule for another specified date. Alternatively, you can select print and hand deliver!

Recipients have three years to use their eGift card. The eGift card can be used all at once or for multiple purchases online or instore.