Frequently Asked Questions

What is a Prouds the Jewellers Gift Card?
Where can I purchase a Prouds the Jewellers Gift Card?
What method of payment do you accept for purchasing a Gift Card online?
Can I send a personal message with a Prouds The Jewellers E-Gift Card?
Can I Buy a Gift Card Online?
Can a Prouds The Jewellers Gift Card be used immediately?
How do I know what the balance is on my Prouds The Jewellers Gift Card?
Can I use more than one Prouds the Jewellers Gift Card to make a purchase?
Does my Prouds the Jewellers Gift Card expire?
How do I redeem my Prouds The Jewellers Gift Card?
Can I return a product that was purchased using a Prouds the Jewellers Gift card?

Yes, as long as you provide the Prouds the Jewellers receipt or Exchange Card within 30 days of purchase AND the goods must be in an unworn and new condition.

We will then credit you with a new Prouds The Jewellers Gift Card.

In the unlikely event that a product is faulty, we will meet our obligations under Australian Consumer Law to provide a remedy.

What is the cost of purchasing a Prouds the Jewellers Gift Card?
What is the return policy on a Prouds the Jewellers Gift Card?
Do I have to spend the exact amount on my Prouds the Jewellers Gift Card?
Can I redeem my Prouds the Jewellers Gift Card for cash?
Who do I contact with questions about a Prouds the Jewellers Gift Card?
Are Prouds The Jewellers Gift Cards sold in specific denominations?
Is a Prouds the Jewellers Gift Card like a credit card?