Frequently Asked Questions

What is the Plan?
What is Covered in the Plan?
Can I Purchase a Jewellery Care Plan Online?
How much does the Jewellery Care Plan Cost?
How long do I have to purchase a Jewellery Care Plan?
Terms and Conditions - The Plan
Terms and Conditions - Obtaining a Specified Service
Terms and Conditions - What the Plan Covers
Terms and Conditions - What the Plan does NOT Cover
Terms and Conditions - Term of Plan Coverage

This Plan begins on the date on which the Plan is purchased (Date of Purchase) and continues until the earlier of:

(a) the aggregated value of the services you receive under this Plan being equal to the price that you paid for the covered item; or

(b) in the case of the 3 year Plan, 3 years after the date of purchase; and

(c) in the case of the 10 year Plan, 10 years after the date of purchase.

Terms and Conditions - Australian Consumer Law
Terms and Conditions - Value of Specified Services
Terms and Conditions - Cancellation
Terms and Conditions - Limit of Liability under the Plan